Shipping & Delivery

Shipping & Delivery

Do you ship internationally?
Yes — we ship worldwide. Every order comes with a tracking number, so you can follow your package every step of the way.

How long does shipping take?

• Standard Shipping: 12–15 business days (in rare cases, up to 3–4 weeks due to customs or holiday delays).

• Express Shipping: 3–7 business days.

How quickly do you process orders?
Orders are processed and packaged within 1–3 business days of purchase.

How can I track my order?
Once your order is shipped, you’ll automatically receive a tracking link via email. You can also check your status anytime on our Track My Order page.

What if my tracking isn’t updating?
It can take 2–5 days for tracking information to appear after dispatch. If you see delays or your package seems stuck, don’t worry — it’s still on its way. For any concerns, contact us and we’ll assist immediately.

What if my package shows as delivered but I haven’t received it?
In most cases, your package will be at your local post office or customs office. Please check with them first. If you still can’t locate it, contact us at anshionlinejewelry@gmail.com and we’ll help resolve the issue.

Where are orders shipped from?
All jewelry is shipped directly from our Bangkok flagship store and fulfillment center.