Return & Refund Policy

At Anshi Silver Jewelry, we want you to love your purchase. If for any reason it’s not quite right, we offer a 30-Day Easy Exchange Policy to ensure you shop with confidence.

Exchanges

• Items can be exchanged within 30 days of delivery.

• To qualify, items must be in their original condition — unworn, unused, with tags, and in their original packaging.

• You’ll also need the receipt or proof of purchase.

If you’d like to exchange, please contact us at anshionlinejewelry@gmail.com. Once your request is approved, we’ll provide a return shipping label and instructions on how to send your item back. Please note that return shipping costs are the responsibility of the customer (unless the product arrived damaged or incorrect).

Damages & Incorrect Items

We take great care in quality checking and packing every order. However, if you receive a damaged, defective, or incorrect item, contact us immediately. We’ll cover return shipping and ensure you receive a replacement at no cost.

Exceptions

• Sale items and gift cards are final sale and cannot be returned or exchanged.

• For all other items, exchanges are available, or you may opt for store credit toward your next purchase.

How to Start an Exchange

1. Email anshionlinejewelry@gmail.com with your order number and exchange request.

2. If eligible, we’ll send you a return label and step-by-step instructions.

3. Once we receive your item, we’ll process your exchange or issue store credit promptly.

✨ Shop with confidence: Every order is backed by our 30-Day Easy Exchange Guarantee.